AI voice + WhatsApp for jewellery

AI agents for jewellery retailers.
Your next sale
starts with
a conversation.

Turn more enquiries into showroom visits.

AI agents for jewellery retailers answer the call, follow up on WhatsApp and help book the visit. Your team stays with the customer at the counter.

Request a demo Try a live agent

For independent showrooms and retail chains.

Manufacture jewellery? Meet your partner-desk employee
Your showroom. Always in the conversation.Donna · Jewellery concierge
BRIDAL ENQUIRYIllustrative conversation
Customer“I’m looking for a bridal set. Can I visit this weekend?”
Donna“Of course. Which showroom works for you, and what budget shall I keep in mind?”
Customer“Anna Nagar. Around ₹3 lakh.”
A clear next step for your teamBridal consultation · Anna Nagar · ₹3 lakh budget
Try the personal shopperLive browser demo · Microphone required
FROM FIRST ENQUIRY TO THE NEXT VISIT

01 Voice + WhatsApp

02 Your customers’ language

03 Your collections + store data

04 Your team in control

Hear it before you hire it

The demo is
the conversation.

Ask about a collection. Switch languages. Ask for a visit. See how Donna handles the moments your customers care about.

Voice agent01 / HINDI

A festival invitation
worth answering.

Try an outreach call that moves from the collection to a showroom visit.

Talk to the festival agent Opens a voice demo · Microphone required
WhatsApp agent02 / CHAT

The bridal enquiry.
Already moving.

Explore pieces by occasion and budget with Maya, the jewellery concierge.

Try the WhatsApp concierge Browser chat demo · No microphone needed
Voice agent03 / TAMIL

A familiar language.
A better first hello.

Hear a jewellery conversation in Tamil, then put the agent to the test.

Talk to the Tamil agent Opens a voice demo · Microphone required

These are illustrative jewellery demos, not customer endorsements or live brand services.

Explore all demos

Less chasing. More selling.

Your team handles the jewellery.
Donna handles the follow-through.

01

Turn interest into a visit.

Capture the occasion, budget and preferred showroom. Arrange a consultation with the context your advisor needs.

Bridal enquiries · New leads
02

Give every campaign a caller.

Invite opted-in customers for Dhanteras, a birthday or a new collection. Record the response and the next step.

Festival outreach · Repeat visits
03

Keep the counter in the sale.

Handle routine questions about rates, timings and scheme terms using your approved information.

Voice enquiries · WhatsApp support
04

Follow up while it still matters.

Pick up the bridal conversation between visits. Track the promised design, the next appointment and the callback.

Bridal follow-up · Human handoff
05

Put reminders on the calendar.

Follow up on scheme instalments and renewals. Capture a response your team can act on.

Scheme reminders · Renewals

Start with one workflow

One store.
One use case.
Room to prove it.

Pick the conversation that costs your team the most time. Build the pilot around that. Expand when the results justify it.

Scope your first workflow
  1. 01

    Map your customer journey.

    Choose the audience, the conversation and the outcome. Agree how you’ll measure qualified enquiries, bookings or follow-up time.

  2. 02

    Make it sound like your brand.

    Connect your collections, store details and approved answers. Test the voice, languages and handoffs with your team.

  3. 03

    Launch. Review. Then expand.

    Start with a defined audience. Review conversations and outcomes before adding more stores or campaigns.

Built around your business

Your data. Your rules.
Your customer relationship.

Works with your setup

Scope connections to your CRM, calendar, ERP or approved exports.

Answers you approve

Collections, rates and policies come from your business data.

A person when it matters

Define escalation rules and hand over the conversation context.

Contact permissions first

Agree consent, opt-outs and data handling before launch.

A pilot sized to your business

Start focused.
Know what you’re paying for.

A one-time build, then an ongoing package based on your stores, channels and usage. We agree the scope and cost before work starts.

Request a demo

What we scope with you

01

The workflow and success measure

02

Stores, languages and expected volume

03

Data connections and team handoffs

04

Build cost, running cost and launch plan

Go deeper

Four jobs,
in detail.

Most jewellers start with whichever one is leaking most. Each has its own page, with the workflows, the demos and the questions that come up.

01

The showroom phone line

Gold rate calls during a consultation, after-hours enquiries, availability questions and Dhanteras overflow — answered on the first ring in the caller's language.

Missed calls · Gold rate · After-hours
02

The WhatsApp number

Catalogue photos, branch stock, exchange policy, scheme balances and bridal threads that run for weeks — answered on the number customers already save.

Catalogue · Schemes · Bridal
03

Getting people into the showroom

Calls, messages, website forms and exhibition lists turned into confirmed visits, with the no-shows reconfirmed and the cold leads worked again.

Appointments · Lead revival
04

Video ads, every month

Two 30-second video ads a month for Reels, Facebook and WhatsApp Status, scripted and produced from your photos. ₹9,990 a month, cancel any time.

Reels · Status · Managed

Written for jewellers

The problems,
in longer form.

No product pitch in these — the operational detail behind each of the jobs above.

The Saturday phone problem

Why showrooms miss their most valuable calls at exactly the hour they can least afford to, and what the six recurring call types actually are.

Your shop runs on WhatsApp

Sorting the inbox honestly: what can be automated safely, what needs your data but not your people, and what should always reach an advisor.

Bridal leads die of silence

The five gaps where bridal enquiries leak across three to five visits, and why none of them is a selling problem.

Schemes run on reminders

Instalment chasing is pure repetition on a schedule, and a maturing scheme is an appointment nobody books.

Before you bring Donna on

Good questions.
Straight answers.

What can AI actually do for a jewellery retailer?

Answer collection and store enquiries, qualify bridal leads, arrange showroom visits, run opted-in festival outreach and follow up on scheme instalments. Wholesale teams can also use agents for collection launches, trade-show invitations and payment reminders.

Will it sound right for our customers?

Try the live jewellery demos in English, Hindi and Tamil. We tune the voice, pronunciation and conversation to your brand, then test your chosen languages with your team before launch. Language support is confirmed for the workflow you choose.

Can an AI agent quote today's gold rate?

Yes, when connected to your approved rate feed. Prices, making charges and branch-specific terms come from your data. If a rate is missing or out of date, the agent should hand the question to your team rather than guess.

Do we need to replace our jewellery ERP or CRM?

No. We scope the connection to your existing tools. A scheduled export can support a first pilot; live availability and confirmed bookings need the relevant calendar or system connection. We agree those dependencies before the build.

What happens when a customer needs a person?

The workflow routes the request to your team with the conversation context. You define which topics need a person, who receives the handoff and what happens outside staffed hours.

How do you handle customer consent?

We scope consent, contact permissions, opt-outs, recording disclosures and data handling before launch. Outbound campaigns use your approved audience and messaging. The live scenarios on this page are demonstrations, not customer deployments.

What does it cost, and how long until it is live?

There is a one-time build and an ongoing package based on stores, channels and usage. We scope one workflow first and agree the cost, integrations and launch date before work starts. Timing depends on the data and connections the pilot needs.

Let’s talk about your showroom

The next enquiry
deserves a next step.

Tell us about your stores and the conversation you want handled. We’ll help you decide where Donna fits.

Request a demo

A short qualification form first. A discovery call if there’s a fit.