Your accounts, your keys
Runs in your company's cloud, with hosting, telephony and model-provider accounts in your name. You hold admin access and set permissions, retention and exports.
A brief for PE owners and portfolio CEOs
Cut your cost per call minute by 60%.
Own the AI that does the work.
At 30,000 call minutes a month, versus outsourced agents. We build a production voice agent in your company's own cloud, telephony and model accounts and run it 24/7 for a flat fee. Providers bill at cost, with no markup on minutes.
$14,500saved every month, a 60.4% cut
$492,000net saving over three years, after setup
2.1 monthsto pay back the $30,000 setup fee
Projections, not reported HorsePower results, for an equivalent, AI-suitable calling workload over 12 or 36 full operating months. First-year and three-year figures deduct the setup fee once. Excludes taxes, migration overlap and incremental human exception handling.
The offer
Build in your accounts, run for a flat fee. Production voice agent in your company's own cloud, telephony and model accounts, run 24/7. Providers bill at cost.
What you own
The playbook. Prompts, workflows, integrations and documentation are assigned to your company and stay with the business through a change of operator or owner.
Proof
Live with real customers. Built for HorsePower Brands in the US. At Le Marquier, support cost fell from €70K to €14K a year, with 98% of calls resolved by the agent.
How to start
One invoice, 30 minutes. A 30-minute discovery on one month's invoice, then a parallel pilot on a subset of calls. Nothing migrates until agreed acceptance measures are met.
01 — The economics at 30,000 minutes a month
$14,500 a month
stays in the business.
| Saving compared with | Per month | First-year net | Three-year net | Setup payback |
|---|---|---|---|---|
| Outsourced live agents | $14,500 · 60.4% | $144,000 | $492,000 | 2.1 months |
| Hosted voice AI benchmark | $5,500 · 36.7% | $36,000 | $168,000 | 5.5 months |
Projections, not reported HorsePower results, for an equivalent, AI-suitable calling workload over 12 or 36 full operating months. First-year and three-year figures deduct the setup fee once. Excludes taxes, migration overlap and incremental human exception handling. Benchmark basis in the fine print below.
02 — What your company owns
Built in your accounts.
Owned by your company.
Most voice AI is bought as a service. We deliver a capability your business controls, then manage it for you.
Your playbook, in code
Scripts, qualification rules, escalation logic and integrations are assigned to your company, with source code, configuration and documentation delivered.
Your call records
Every call record is available for your own quality reviews and analytics. You approve which speech, model and telephony providers may process calls.
Ready for a change of owner
A handover package, access register and tested exports mean a new operator, or a new owner, starts from documented rules rather than rediscovery.
03 — Why it matters to an owner
Lower spend now.
A capability that stays.
A cost line you can read
Providers bill infrastructure at cost and our fee is separate, so the board sees exactly what a minute of calling costs.
Know-how that stays put
Service rules live in documented code your company holds, not in an outsourcer's training binder or a vendor's dashboard.
A head start on the next brand
Approved components can be reused where systems match. Each company keeps its own data; new brands are scoped separately.
04 — Proof
Already answering
real customers.
A €70,000 support line, answered for €14,000 a year.
80%lower annual support cost
98%of calls resolved by the agent
0 minhold time, down from 15
8 wksfrom kickoff to full rollout
French, English and Italian support with ERP order lookups, warranty claims opened on the call and qualified leads written into Zendesk. Launched on one call in five, then scaled.
The model in this brief, built in the US.
VoxDonna built this managed voice AI system for HorsePower Brands: customer-owned infrastructure, open orchestration and managed day-to-day operation.
The savings in section 01 are projections for an equivalent workload, not reported HorsePower results.
Le Marquier figures are VoxDonna-published (voxdonna.com/case-studies/le-marquier), not independently audited. Control means governing where data is stored, who can access it and which providers may process it; those providers still process call data under their own terms. Third-party software and model IP stay under their licenses. No resale value or valuation uplift is assigned to the asset. Hosted platforms can also support customer-owned prompts and data; our distinction is customer control of the deployment plus managed operation and handover.
05 — What we build, what we run
You own it.
We keep it sharp.
- Discovery of call types and escalation rules
- Open-source orchestration, your choice of providers
- Workflows, prompts and CRM / ERP integrations
- Redundancy, testing, migration and cutover
- 24/7 monitoring and incident response
- Prompt tuning, provider and framework updates
- Monthly reports vs SOW uptime and service credits
- You keep policy decisions and human escalation
06 — Pricing as volume grows
Pay providers at cost.
Pay us a flat fee.
| Monthly minutes | Infrastructure, at cost, paid direct | VoxDonna management | Monthly total | Effective rate | One-time setup | Monthly saving vs $0.80 outsourced |
|---|---|---|---|---|---|---|
| 10,000 | $2,500 | $2,000 | $4,500 | $0.45 / min | $10,000 | $3,500 |
| 30,000 | $5,500 | $4,000 | $9,500 | $0.317 / min | $30,000 | $14,500 |
| 50,000 | $8,500 | $6,000 | $14,500 | $0.29 / min | $50,000 | $25,500 |
Indicative tiers; final price depends on scope. New brands, locations, workflows, integrations and custom analytics are quoted separately.
07 — How we prove it before you switch
No live call moves
until the pilot earns it.
Discover
Review your current invoice, eligible call types, outcomes and escalation rules.
Pilot in parallel
Run a defined subset of calls alongside your current setup.
Accept on evidence
Agreed thresholds for completed requests, quality, latency and reliability.
Migrate in stages
Move volume step by step with rollback ready; confirm access, exports and handover before sign-off.
The business case includes human exception handling and any costs retained with the incumbent. We do not assume every call can be automated.
Next step · 30 minutes
Send us one month's
call-center invoice.
In 30 minutes we confirm your real cost per minute and pick one workflow to pilot. Then we prepare a scoped pilot proposal built on your numbers, not ours.
Benchmark basis
$0.80/min is VoxDonna's indicative rate for US outsourced live agents; our published cost model (voxdonna.com/blog, Sept 2026) puts US agent labor alone near $0.64 per handle minute, with all-in contact-center costs roughly double. The $0.50/min hosted-AI benchmark is all-in pricing reported to us by US clients and consultants, not any platform's published rate. VoxDonna figures follow its indicative managed-service proposal; amounts in USD unless marked. Savings = minutes × comparator rate, less VoxDonna infrastructure and management. Confirm equal service scope and quality before treating any difference as realizable.