Why we built an AI voice agent that sounds like a real person, not a robot.
Inbound call abandonment sits at 20–40% across the industries we work with — voicemail dead-ends, hold-time hang-ups, after-hours silence. Every missed call is a lead, a booking, a renewal someone else gets to win.
SMBs can't justify a 24/7 receptionist. Enterprise contact centers can't scale headcount with demand spikes. And the existing tools — IVR menus, chatbots, scripted dialers — fall apart the moment a caller goes off-script. "Press 1 for sales" is not a customer experience. It's a tax on the customer.
Donna handles inbound and outbound calls across 12+ verticals — hospitality, healthcare, manufacturing, supply chain, B2B sales, multilingual support, care homes, aftermarket, industrial IoT. She sounds human, holds context across the conversation, reads from your real knowledge base, and books, qualifies, or escalates without dropping the call.
Live in 14 days. Pay per minute used. No seat licenses, no six-month integration, no professional services contract.
Background in growth and product at consumer and B2B SaaS companies. Building Voxdonna because the gap between "AI voice agent demos" and "AI voice agents that actually convert" was wider than anyone in the category was willing to admit.
Why voice over chat? Because for the workflows we care about — booking a table, dispatching a tech, qualifying a lead, taking a warranty claim — voice is still the channel where deals close. Chat is where customers wait. Voice is where they decide.
Working with brands across hospitality, manufacturing, and B2B SaaS — case studies coming soon.
Book a 30-minute call and we'll spin up a Donna agent on your catalog, FAQs, and brand voice — and let you talk to it in 14 days.