For jewellery manufacturers & wholesalers

You make jewellery.
Donna follows up.

One AI employee for your channel-partner desk.

Invite partners to your exhibition. Follow up on payments. Answer order questions. Send the latest collection on WhatsApp. Give the repetitive work to Donna.

Your partner network. Your voice. Your team’s time back.

Run a retail showroom? Explore the retail version

01Exhibition invitations

02Payment follow-ups

03Order-status replies

04WhatsApp collection campaigns

Same employee. Different jobs.

The partner desk
keeps moving.

Build Donna around the work your sales, accounts and operations teams repeat. One branded employee, with the right information for each conversation.

01 / EXHIBITION OUTREACH

Call the partner list.
Build the RSVP list.

Invite retail partners and distributors to your stall. Share the approved event details, ask which day suits them and arrange the follow-up.

YOUR TEAM GETS

Attendance intent, preferred day and partners who need a callback.

Try the exhibition call
02 / PAYMENT FOLLOW-UP

Make the reminder.
Get a payment date.

Call about open invoices using approved account data. Ask when payment is expected, capture the commitment and flag disputes for accounts.

YOUR TEAM GETS

Promised dates, already-paid claims and disputes ready for review.

Try the payment reminder
03 / ORDER-STATUS SUPPORT

Answer the order question.
Save another internal call.

Check the partner and order reference, then reply from approved production or dispatch records. Route missing updates to the right person.

YOUR TEAM GETS

Routine status enquiries answered and exceptions sent to operations.

Scoped against your order data. Delivery dates need a current source.
04 / COLLECTION MARKETING

Show the new designs.
Find the interested buyers.

Send approved collection photographs and catalogues on WhatsApp. Answer product questions, capture shortlisted designs and pass buying interest to sales.

YOUR TEAM GETS

Partner preferences, sample requests and quotation enquiries.

See the collection example

WhatsApp for your partner network

The catalogue goes out.
The conversation comes back.

Use your own collection images, design codes and product information. Donna handles the first round of replies and gives sales a reason to call.

  • Send the relevant range to the agreed partner audience.
  • Capture design preferences, quantities and sample requests.
  • Route pricing, custom terms and availability checks to sales.
See a walkthrough for your collection

Campaigns use your approved messages and partner contact permissions.

WhatsApp · Illustrative exchange
NEW COLLECTION · DESIGN PREVIEW

Donna · Partner deskThe new festive range is ready to view. Here are the necklace and earring designs. Which would suit your counter?

Retail partnerThe earrings. Please share more designs and arrange samples.

DonnaWhich designs and quantities would you like? I’ll pass your request to the sales team to confirm samples.

SALES HANDOFF

Earrings shortlisted · Sample request · Follow-up needed

Static example with illustrative designs. Your rollout uses your catalogue and connected WhatsApp account.

Hear the partner conversations

Put Donna
on the other end.

Play the channel partner in these three voice scenarios. Open a demo, allow microphone access and try a real objection.

Payment reminderVOICE DEMO

“We’ve already paid part of it.”

Test Aarthi with a payment date or an invoice query. Hear how she captures the response for accounts.

Try the payment agent Starts in Hindi · Microphone required
Collection outreachVOICE DEMO

“Send me the lookbook first.”

Try Meera’s new-collection call. Explore how she captures interest and a preferred follow-up.

Try the collection agent Voice outreach · Starts in Hindi · Microphone required

These are separate Emerald-themed scenario demos with sample data. They illustrate the workflows for your own branded employee; no partner messages or payments are sent from this page.

Explore all demos

Start with the recurring work

One partner list.
One workflow.
Time back for your team.

Choose the job that eats up the week. We’ll build a pilot around the information, permissions and handoffs it needs.

Scope your partner-desk pilot
  1. 01

    Give Donna the brief.

    Choose exhibition calls, payment reminders, order replies or collection campaigns. Agree the audience, language and desired outcome.

  2. 02

    Connect the right information.

    Use approved partner records, invoices, order updates or catalogue files. Define what Donna can answer and when your team takes over.

  3. 03

    Measure the work handled.

    Review RSVPs, payment commitments, resolved enquiries or buying interest. Check saved outcomes and manual follow-up before expanding.

Built around your partner network

A clear scope.
A clear cost.

Start with one workflow. Your proposal covers the build, expected calling and WhatsApp usage, data connections and launch plan.

Request a demo

Your team keeps control of

01

Partner lists, campaign timing and follow-up limits

02

Product facts, invoice data and order updates

03

Prices, credit decisions and dispatch commitments

04

Escalations and where outcomes are saved

Before Donna joins your team

The practical
questions.

Can the same AI employee handle all four workflows?

Yes. Donna can be configured for exhibition invitations, payment follow-ups, order-status enquiries and collection campaigns under your brand. Each workflow uses the relevant partner records, approved information and handoff rules. Start with one, then add the others after testing.

How does Donna follow up on overdue partner payments?

She works from approved invoice and balance data, asks for the expected payment date and records the response. Already-paid claims and disputes go to accounts for reconciliation. Payment dates are commitments to track, not proof of money received. Your team controls credit terms and settlements.

Can she reply with the actual order or dispatch status?

Yes, when connected to the approved order source and the correct partner account. A dated export can support a limited pilot; current dispatch answers need current data. If a record is missing or stale, Donna asks your operations team to confirm rather than promising a date.

Can she send our latest collection on WhatsApp?

Yes, using your approved product photographs, catalogues, design codes and descriptions. Campaigns go to the agreed partner audience with contact permissions and message approvals in place. Donna can capture shortlisted designs and sample or quotation requests for your sales team.

Do we need to change our ERP or accounting system?

We first assess your partner list, receivables, order records and catalogue source. A pilot can begin with approved structured files. Live lookups, message sending and saved outcomes are scoped against your existing ERP, accounting or CRM connections.

Which languages can our channel partners use?

The linked voice demos start in Hindi. We agree and test the languages your partner network needs, including design names, invoice references and trade terms. Language coverage depends on the configured agent, voice and channel.

What does the team get after each conversation?

The agreed workflow records the partner, their response, the next action and its owner. That might be an exhibition RSVP, a promised payment date, an order-status exception or a collection shortlist. During the pilot we verify where those records are saved and how your team receives them.

How do we start, and what does it cost?

Choose one recurring task and share representative data through an agreed channel. We scope the partner audience, calling or WhatsApp volume, integrations and review process. Your proposal sets out the build cost, running costs and launch plan before work starts.

Your next employee knows the follow-up

Keep the relationships.
Hand over the repetition.

Tell us which partner task keeps your team on the phone. We’ll show you how Donna can handle it.

Request a demo

A short qualification form first. A discovery call if there’s a fit.