Catch the after-hours enquiry.
Answer questions about services, pricing, and availability using the information you give Donna. Keep the door open after your team clocks off.
For the “are you still open?” crowd.WhatsApp & Instagram AI agents
Turn unread messages into booked customers.
They ask. Donna answers, qualifies the lead, and books your calendar. Even after you’ve called it a day.
- Answers from your business information
- Books available slots in the conversation
- Hands off to your team when it matters
AI replies from $20/mo. Appointment booking from $99/mo.
14-day money-back guarantee · Cancel anytime
Your business. Donna on replies.WhatsApp booking assistant
Consultation bookedFriday, 10:00am · Added to the connected calendar
Example flow on Plus or above, with a connected calendar. Replies follow your availability and business rules.
One agent. One inbox.
WhatsAppInstagram DMsMessengerWeb chat
The message is only the beginning
Your next customer
shouldn’t have to wait.
You paid for the ad. Earned the referral. Got the enquiry. Donna keeps the conversation moving toward a booking.
Give interest a next step.
Ask the qualifying questions, check the connected calendar, and book the slot. Keep the customer in the chat they started.
From “how much?” to “see you Friday.”Keep your team in control.
Set the rules for when Donna brings in a person. Your team gets the conversation history, so the customer doesn’t have to start again.
The context comes with the customer.Simple monthly plans
Start small.
Give Donna real enquiries.
AI replies from $20/month. Appointment booking and follow-ups from $99/month. Choose your workflow, then your volume.
Starter
Answer your first enquiries.
$20 / month
40 creditsAbout 80 conversations / month*
- 1 connected channel
- Image understanding
- Contact tagging
- Up to 20 AI replies per chat
For answering enquiries. Appointment booking starts with Plus.
Plus
Turn enquiries into appointments.
$99 / month
320 creditsAbout 640 conversations / month*
- 3 connected channels
- AI appointment booking
- Automatic follow-ups
- Voice notes & documents
For service businesses ready to automate replies and bookings.
Growth
Make room for more leads.
$249 / month
1,000 creditsAbout 2,000 conversations / month*
- Everything in Plus
- Unlimited channels & AI replies per chat
- Video understanding
- API access & custom functions
For teams bringing more customers into the inbox.
Max
Keep up with demand.
$499 / month
2,500 creditsAbout 5,000 conversations / month*
- Everything in Growth
- Unlimited channels & AI replies per chat
- 2,500 monthly credits
- Largest credit allowance
For active inboxes that need the largest allowance.
*Conversation counts are estimates at two conversations per credit. Actual usage varies with the conversation. Additional credits cost extra; check your recharge settings before going live. Prices are in USD, billed monthly.
14-day money-back guarantee · Cancel anytime · No long-term contract
Need help choosing? Tell us about your inbox
Your business. Your rules.
Connect. Teach. Test.
Start with the conversations you handle every day. Get those right, then give Donna more to do.
Read the setup guide- 01
Connect your channels.
Choose a plan, open your account, and link WhatsApp. Add your other channels from the dashboard.
- 02
Give Donna the answers.
Add your website, review the FAQs and instructions, and connect your calendar. Set when your team should take over.
- 03
Try a conversation yourself.
Ask about pricing. Book a test appointment. Check the handoff. Then put Donna in front of your customers.
Made for appointment-led businesses
Different enquiries.
Same next step.
“Do you have a slot Friday?”
Answer service questions and book the visit. Send sensitive questions to your team.
“Can I see the property?”
Ask about budget and location, share listing details, and arrange a viewing.
“Is this right for me?”
Understand the customer’s goals, answer programme questions, and book the discovery call.
“Can you tell me more?”
Qualify incoming DMs and move interested leads toward a sales conversation.
What happens after I choose a plan?
You go to checkout for the plan you selected. After purchase, connect your channels, add your business information, and test Donna’s replies and booking flow before going live. Setup time depends on your channels and calendar.
Can I use my existing WhatsApp number?
You can link your existing number through the WhatsApp connection flow. If you need the official WhatsApp Business API, talk to us about your setup before purchasing. Connection methods and requirements differ by channel.
What does a credit cover?
Credits power Donna’s AI replies. The pricing estimates use two conversations per credit. Actual usage varies by conversation, and additional credits are charged separately. Review your balance and recharge settings in the dashboard.
Can my team take over a conversation?
Yes. Set the situations that need a person, and take over with the conversation history available. Review Donna’s instructions and test the handoff before going live.
Does she book directly into my calendar?
Appointment booking is included on Plus, Growth, and Max. With a supported calendar connected, Donna checks availability and books appointments in the conversation. Test your calendar connection and booking rules during setup. Contact us before buying if you need a specific calendar integration.
Can I cancel or get a refund?
Cancel anytime. Every plan comes with a 14-day money-back guarantee. Email hello@voxdonna.com within 14 days of purchase to request a refund.
Can Donna reply in my customers’ language?
Donna supports English, Hindi, and regional languages. Test the languages your customers use with your own business information before launch.
Your inbox has work to do
The next enquiry
deserves an answer.
Give Donna the conversation. Give your team the appointment.
Choose your planBooking from $99/month · 14-day money-back guarantee