Find the right
cooking appliance.
Ask for a gas plancha for a family gathering. Add a budget or a cleaning preference and hear the follow-up questions.
Try the product advisor Live voice demo · microphone neededAI agents for appliance brands
Your product experts have better things to do
than read the catalogue aloud.
AI agents for kitchen appliance manufacturers answer product questions, capture parts requests and prepare warranty claims over voice and WhatsApp. Your team handles the calls that need their expertise.
For kitchen, barbecue and outdoor cooking manufacturers. Broader manufacturing use cases live under AI agents for manufacturing.
A useful handoff
Your catalogue. Your rules. Donna’s voice.
01Product advice
02Parts enquiries
03Warranty intake
04Multilingual support
Judge it by ear
Open a demo and start a conversation. No signup. Try the product advisor first, then test the language or parts flow.
Ask for a gas plancha for a family gathering. Add a budget or a cleaning preference and hear the follow-up questions.
Try the product advisor Live voice demo · microphone neededStart in English, then ask to continue in French or Italian. Hear the language-switching experience yourself.
Try multilingual support Live voice demo · microphone neededTry a serial-number and parts-request conversation. This industrial demo shows the intake pattern we adapt to your appliance range.
Try the parts hotline Live voice demo · microphone neededDemo scenarios, not customer results or live stock. Your catalogue and system connections are scoped for your build.
Explore all demosThree places to start
Choose the call type that interrupts your team most. Start there, with a clear handoff and a result you can measure.
Ask about use, budget and market. Explain models from your approved range, share the right product information and capture the next step.
Handoff: buyer needs + model shortlist.Collect the model, serial number and part description. Use approved fitment data, check connected stock information and route uncertain matches to your parts desk.
Handoff: identified unit + parts request.Capture the purchase details and symptom. Request photos through your chosen channel and prepare the case for review. Your team decides coverage and resolution.
Handoff: claim details + missing documents.Built around your product knowledge
Your catalogue, manuals and support questions become the starting point. Your team approves what Donna says and when she hands over.
Discuss your appliance pilotStart with product advice, parts enquiries or warranty intake. Agree the channel, languages and what a useful outcome looks like.
Check model names, unclear requests and missing documentation. Review safety escalations and the handoff before going live.
Track enquiry capture, handoff completeness, repeat contacts and time spent by your team. Compare with your baseline.
Your brand stays in control
Use your current manuals and catalogue. Missing or conflicting information goes to your team.
Gas, electrical and installation concerns follow your escalation process to qualified people.
Stock and order promises require connected data. Confirmation follows a successful saved order.
Donna collects the case. Authorised staff decide coverage, refunds and exceptions.
A focused first build
Bring your product range and the questions your team repeats. Get a scoped proposal with build costs, ongoing usage and a launch plan.
Request a demoAgree the essentials before work starts
Product range, call type and languages
Catalogue, manuals and escalation rules
Phone, WhatsApp and system connections
Usage costs, launch checks and pilot measures
Before you ask
Yes, using the product information you approve. The agent asks about intended use, budget and market, then explains relevant models and accessories. Missing or conflicting specifications go to your product team instead of becoming a recommendation.
Model-specific information comes from your approved manuals. Safety concerns, fuel conversions and installation decisions follow your escalation procedure and go to qualified people. The agent is not a substitute for an installer or emergency service.
With the right catalogue and system access, it can match part references, retrieve stock information and prepare an order. Fitment uncertainty goes to your parts team. Payment and order placement are separately scoped, and an order is confirmed only after the connected system saves it.
The multilingual voice demo lets you try all three. For your deployment, we test product names, model references and real customer questions in each required language. Language coverage is agreed for the agent and channel you choose.
Yes. It can capture the model, serial number, purchase details and issue, then request supporting documents through an agreed channel. Your team receives a structured claim for review. Coverage decisions, refunds and exceptions stay with your authorised staff.
We check call routing with your phone provider and scope the connection to your helpdesk, CRM or ERP. You can start with one call type or overflow calls. A pilot can use a structured handoff where a live system connection is not ready.
We scope one product range, one workflow and the languages you need. The proposal sets out build costs, ongoing usage costs, integrations and a launch plan before work begins. Timing depends on your approved documentation, channel setup and system access.
Give your team their time back
Show us the call type that keeps your desk busy. We’ll map a pilot around your products, markets and support process.
Request a demoA short qualification form first. A discovery call if there’s a fit.
Prefer email? hello@voxdonna.com