AI agents for appliance brands

AI agents for kitchen appliance manufacturers.
More time to sell.
Fewer
repeat calls.

Your product experts have better things to do
than read the catalogue aloud.

AI agents for kitchen appliance manufacturers answer product questions, capture parts requests and prepare warranty claims over voice and WhatsApp. Your team handles the calls that need their expertise.

For kitchen, barbecue and outdoor cooking manufacturers. Broader manufacturing use cases live under AI agents for manufacturing.

Your product advisorFrom the first question to the next step
VOICE
EXAMPLE CONVERSATIONBefore the sale
CustomerI'm looking for a gas plancha for 6–8 people. Easy to clean. What would you suggest?
DonnaLet's narrow it down. Will you use it outdoors, and which country are you buying in?

A useful handoff

CollectingCooking needs + buying market
Next stepShortlist from your approved range
Try the live product advisorIn your browser · microphone needed

Your catalogue. Your rules. Donna’s voice.

01Product advice

02Parts enquiries

03Warranty intake

04Multilingual support

Judge it by ear

Ask a real question.
Hear the next step.

Open a demo and start a conversation. No signup. Try the product advisor first, then test the language or parts flow.

English · French · Italian02

Let customers
use their language.

Start in English, then ask to continue in French or Italian. Hear the language-switching experience yourself.

Try multilingual support Live voice demo · microphone needed
Industrial parts example03

A parts enquiry
with the details attached.

Try a serial-number and parts-request conversation. This industrial demo shows the intake pattern we adapt to your appliance range.

Try the parts hotline Live voice demo · microphone needed

Demo scenarios, not customer results or live stock. Your catalogue and system connections are scoped for your build.

Explore all demos

Three places to start

Keep the enquiry moving.
Give your experts the context.

Choose the call type that interrupts your team most. Start there, with a clear handoff and a result you can measure.

01 / BEFORE THE SALE

Help the buyer choose.

Ask about use, budget and market. Explain models from your approved range, share the right product information and capture the next step.

Handoff: buyer needs + model shortlist.
02 / PARTS + AFTERSALES

Get past “I need that part.”

Collect the model, serial number and part description. Use approved fitment data, check connected stock information and route uncertain matches to your parts desk.

Handoff: identified unit + parts request.
03 / WARRANTY INTAKE

Build the claim before the callback.

Capture the purchase details and symptom. Request photos through your chosen channel and prepare the case for review. Your team decides coverage and resolution.

Handoff: claim details + missing documents.
Find the right first workflow

Built around your product knowledge

The answers exist.
Put them to work.

Your catalogue, manuals and support questions become the starting point. Your team approves what Donna says and when she hands over.

Discuss your appliance pilot
  1. 01

    Choose one range and one call type.

    Start with product advice, parts enquiries or warranty intake. Agree the channel, languages and what a useful outcome looks like.

  2. 02

    Test the questions your team actually gets.

    Check model names, unclear requests and missing documentation. Review safety escalations and the handoff before going live.

  3. 03

    Measure before you expand.

    Track enquiry capture, handoff completeness, repeat contacts and time spent by your team. Compare with your baseline.

Your brand stays in control

Helpful on the routine.
Careful on the exceptions.

Approved product answers

Use your current manuals and catalogue. Missing or conflicting information goes to your team.

Clear safety handoffs

Gas, electrical and installation concerns follow your escalation process to qualified people.

Orders that exist

Stock and order promises require connected data. Confirmation follows a successful saved order.

Warranty decisions stay yours

Donna collects the case. Authorised staff decide coverage, refunds and exceptions.

A focused first build

Start with the calls
you know by heart.

Bring your product range and the questions your team repeats. Get a scoped proposal with build costs, ongoing usage and a launch plan.

Request a demo

Agree the essentials before work starts

01

Product range, call type and languages

02

Catalogue, manuals and escalation rules

03

Phone, WhatsApp and system connections

04

Usage costs, launch checks and pilot measures

Before you ask

The details
that matter.

Can it answer technical product questions from our catalogue?

Yes, using the product information you approve. The agent asks about intended use, budget and market, then explains relevant models and accessories. Missing or conflicting specifications go to your product team instead of becoming a recommendation.

What happens with gas, electrical or installation questions?

Model-specific information comes from your approved manuals. Safety concerns, fuel conversions and installation decisions follow your escalation procedure and go to qualified people. The agent is not a substitute for an installer or emergency service.

Can it check parts availability and take orders?

With the right catalogue and system access, it can match part references, retrieve stock information and prepare an order. Fitment uncertainty goes to your parts team. Payment and order placement are separately scoped, and an order is confirmed only after the connected system saves it.

Can customers speak English, French or Italian?

The multilingual voice demo lets you try all three. For your deployment, we test product names, model references and real customer questions in each required language. Language coverage is agreed for the agent and channel you choose.

Can it collect warranty claims without approving them?

Yes. It can capture the model, serial number, purchase details and issue, then request supporting documents through an agreed channel. Your team receives a structured claim for review. Coverage decisions, refunds and exceptions stay with your authorised staff.

Can we keep our existing phone number and helpdesk?

We check call routing with your phone provider and scope the connection to your helpdesk, CRM or ERP. You can start with one call type or overflow calls. A pilot can use a structured handoff where a live system connection is not ready.

What does a pilot cost, and how long does setup take?

We scope one product range, one workflow and the languages you need. The proposal sets out build costs, ongoing usage costs, integrations and a launch plan before work begins. Timing depends on your approved documentation, channel setup and system access.

Give your team their time back

You build the appliances.
Donna takes the questions.

Show us the call type that keeps your desk busy. We’ll map a pilot around your products, markets and support process.

Request a demo

A short qualification form first. A discovery call if there’s a fit.