Your presales desk is a callback queue with a headcount. A lead lands from 99acres at 11:40 PM, gets dialled at 11 AM the next day, and by then three other developers have already called. Voxdonna builds an AI employee that owns that window. It answers the enquiry the moment it arrives, qualifies on configuration, budget and timeline, holds a site-visit slot, and files the whole thing in your CRM before anyone opens a laptop.
None of this is a technology problem. It is a coverage problem, and coverage is the one thing a bench of callers cannot give you at 11:40 PM on a Sunday.
A 99acres, MagicBricks or Housing lead is shared with four developers at once. Your presales executive dials it the next morning, which means you are the fourth call and the third-best option by the time the buyer picks up.
Every new project means another bench of callers, another round of product training, and another month before they can answer a question about carpet area without putting the buyer on hold. The bench disappears again once the tower sells out.
Twelve months of "just exploring" sits in the CRM untouched because recycling it costs the same dial time as a fresh lead and converts worse on paper. The buyer who was exploring in March is signing with someone else in October.
The slot was confirmed on a call, never reconfirmed, and the RM finds out on Saturday morning when nobody arrives. Nobody logs why, so the same slot is lost again the following weekend.
Inventory left in C wing. Current price band. Brokerage slab. Whether the EOI is refundable. Your CP desk answers the same six on WhatsApp, one partner at a time, and the answers drift from partner to partner.
Sell.Do, LeadSquared or Salesforce holds a stage and a disposition code typed by a tired executive at 7 PM. The budget the buyer actually named, the objection they actually raised and the reason they went quiet are all in a call nobody kept.
Not a chatbot bolted to a form. A process with a start, an end, and a written record of everything in between.
The voice half of this runs on the same stack described in how the voice layer works. The messaging half runs on WhatsApp agents for enquiry handling. What happens once the buyer is sitting in the sales lounge belongs to SalesDonna, for capturing what happens inside the sales lounge, and your closers can get real-time coaching on live sales calls.
Each one owns a process, not a channel. You pick the process that is costing you the most this quarter.
Picks up every portal, ad and microsite enquiry within seconds, qualifies on configuration, budget and timeline, and books the site visit before a human has opened the CRM.
Works the 60-day-plus dead pile and last weekend's no-shows, reopening on the specific objection that killed the first conversation.
Handles partner enquiries, client registrations and tagging confirmations on WhatsApp, and keeps brokerage answers identical across every partner.
Answers construction-status, demand-letter, payment-milestone and possession questions for booked buyers, so the CRM team stops fielding them by phone.
Runs the same qualification in Hindi, Marathi, Bengali, Tamil or French, and handles inbound voice notes from NRI buyers in the hours when the sales office is shut.
Directional, because we publish what we can point at. The magnitude is yours to measure on your own pipeline.
No CRM migration, no portal rebuild. If it has an API, it is an integration. If it does not, there is a file.
The India real-estate-native CRM with presales, inventory and channel-partner modules. If you run it, everything the agent captures belongs here.
The other presales-heavy stack, strong on field routing and call distribution.
Used by the larger developers. Lead push, stage update and RM assignment.
The default for mid-size developers and brokerages that never bought a vertical CRM.
The agent has to receive the lead before it can beat anyone to it.
The other half of inbound volume, and the half that arrives at 11 PM.
The channel the Indian buyer actually replies on, and the only one where brochures, cost sheets and location pins land properly.
A booked visit that is not on a real calendar is not a booked visit.
Availability by wing, floor band and configuration, read-only, so the agent never promises a unit that is blocked.
Hot-lead alerts to the RM and the presales head, with the reason attached.
These are demo builds, not deployments. They run on illustrative project data, and they take about a minute each.
Calls the lead after a form submission, qualifies budget and configuration, offers real slots and books the visit.
Aanya, the outbound presales agent for TCG Real Estate →
A WhatsApp concierge that opens the conversation seconds after the lead arrives, then handles cost sheet, payment plan and RERA questions.
the Hiranandani WhatsApp property concierge →
Buyer enquiries, VEFA schedules and fee questions handled end to end for a European agency.
Breteuil, a Paris and London agency running in French →
A different buyer entirely: the investor asking about yield, exit and structure rather than carpet area.
the fractional-ownership investor agent →
Before you block inventory for a corporate or an HNI syndicate, know who you are blocking it for.
customer risk intelligence for institutional buyers →
Voice and WhatsApp agents across industries, all playable without a signup.
all 40+ live Voxdonna demos →
Real estate is one of every industry Voxdonna builds for. The enquiry-to-survey chain looks almost identical for AI agents for rooftop solar companies, the walk-in and appointment side is closest to AI agents for jewellery retail, and the after-handover side borrows from AI agents for manufacturers.
The moment the lead hits the webhook. In our Hiranandani WhatsApp demo the agent opens the conversation four seconds after a portal lead arrives at 11:42 PM, qualifies configuration, budget and timeline, and books a show-flat slot for the weekend. The point is not the speed by itself. The point is that you are the first developer the buyer speaks to, not the fourth.
Yes. Our TCG Real Estate demo does exactly that: the agent calls the lead after a form submission, qualifies budget band and configuration, offers two or three real slots inside the next five days, confirms visitor count, locks one, and sends the Google Maps pin on WhatsApp. The human relationship manager picks up the lead before the visit, already briefed.
No, and that rule is built in rather than hoped for. The agent gives indicative bands, cites the RERA registration number for the phase, and routes the exact figure to the relationship manager. It never says a unit, floor or wing is definitely available. It says it will have the RM confirm, which is what your best executive already says.
It runs in 22 Indian languages in one agent, and it switches mid-conversation when the buyer does. Technical terms buyers actually use in English stay in English: BHK, carpet, RERA, EMI, site visit. Outside India it runs the same qualification in French and English. Our Breteuil demo is a Paris and London property agency operating entirely in French.
The agent works from the reason the lead went cold, which it has because it captured the first conversation. It reopens on something that actually changed: a new phase, a possession milestone, a revised payment plan, resale inventory that moved into their band. Suppression runs first against DNC, opt-outs and anyone an RM touched recently, so nobody gets called twice.
Yes, as a separate AI employee with its own rules. It authenticates the partner against your empanelment list, answers inventory and brokerage questions from the approved sheet, accepts client registrations, checks for lead duplication and returns a written tagging confirmation. Anything off the approved sheet goes to your channel partner manager rather than getting improvised.
Those three plus Zoho are the ones we see most in Indian real estate, and the agent writes back to them: lead record, qualification fields, score, transcript summary, booked slot and RM assignment. If your CRM has an API, it is an integration. If it does not, the agent works off the lead source and hands you a structured export.
For most developers it is the window between a portal lead landing and an executive dialling it. Bring one week of lead timestamps and we will tell you what that window is costing you.