AI chatbot for real estate

The real estate AI chatbot
that never drops a lead.

A buyer messages at midnight. Someone answers.

Donna is the chatbot for real estate agents who qualifies the enquiry on WhatsApp, follows up by voice when a call closes the gap faster than typing, and writes the brief into your CRM before your team wakes up.

For developers, brokerages and channel-partner teams.

WhatsApp chatbotIllustrative buyer conversation
12:14 AM
NEW WHATSAPP ENQUIRY

“Interested in the 2 BHK listing in Thane.
Budget up to ₹1.8 crore. Can someone call me?”

The brief your team needsQualified in one conversation
Configuration
2 BHK
Budget
₹1.8 crore
Location
Thane
Next step
Voice call, then site visit

Ready for the relationship manager.Buyer context, preferred time and a clear follow-up.

Try the WhatsApp chatbot

01 Qualify on WhatsApp

02 Follow up by voice

03 Confirm the site visit

04 Write it to the CRM

Put the chatbot to the test

Be the buyer.
See what the chatbot does next.

Message about a listing. Ask for a callback. Request a visit. Explore the experience before you discuss a build.

Interactive WhatsApp chatbotNO MICROPHONE

Chat with the AI chatbot for real estate.

Explore guided scenarios for home discovery, project questions and site visits using illustrative property data.

Explore the WhatsApp chatbot

Scripted browser walkthrough · No signup

Live voice follow-upENGLISH + HINDI

“We’re looking for a 2 BHK.
Can we see the project this weekend?”

Hear the voice follow-up.

Talk to Aanya about a Pune property. Test how the call picks up where the chatbot left off.

Talk to the voice agent

Opens in your browser · Microphone permission required

Demo scenarios use illustrative property data. They are not customer endorsements or live brand services.

Why a chatbot for real estate leads

Text starts the conversation.
Voice closes the gap.

A portal lead that waits an hour is a different lead. What the published research on response time actually measured, with every figure traced to its source, is in our lead response time study.

01 / FIRST REPLY

Nobody waits for a human.

The chatbot answers the moment a WhatsApp enquiry, portal lead or website chat lands, day or night.

A reply before the buyer looks elsewhere
02 / QUALIFICATION

The same brief, every time.

Configuration, budget, location and buying timeline captured in the chat, so no two leads arrive in a different shape.

A consistent buyer brief
03 / VOICE FOLLOW-UP

When typing isn’t enough.

A voice call follows up on undecided or unresponsive chats, in the buyer’s language, to close the loop a chat window can’t.

A human-sounding nudge, not another message
04 / SITE VISITS

Turn interest into a booked slot.

Offer available times, confirm the visit against a connected calendar and send a reminder before the buyer arrives.

A visit your team can prepare for
05 / CRM HANDOFF

The brief lands where sales already works.

Buyer details, conversation summary and next step written into Sell.Do, LeadSquared, Salesforce or Zoho.

No lead stuck in a chat log
06 / ESCALATION

Handoff, not a hard stop.

Price negotiations, discounts and unit holds go to a person, with the full conversation attached.

A person picks up with context

Your systems. A connected chatbot.

From the WhatsApp message
to your sales team.

Keep the tools you already use. We scope access, data and handoffs before building the connection.

  1. 01 / IN

    The message arrives.

    WhatsApp, portals, lead ads, website chat or inbound calls.

    99acres · MagicBricks · Meta · Your WhatsApp number
  2. 02 / CONVERSATION

    The chatbot qualifies, voice follows up.

    Your project information, contact rules and agreed next steps.

    WhatsApp · Voice · Human escalation
  3. 03 / OUT

    Your team gets the context.

    Buyer details, conversation outcome and the next action.

    Sell.Do · LeadSquared · Salesforce · Zoho

Named systems are integration options, subject to API access and scope. Confirmed visits need a working calendar connection; otherwise the chatbot captures a request for your team.

The sales team stays in control

Your project information.
Your commercial decisions.

Approved answers

Project facts, price bands and documents come from your team, not a model guessing at your catalogue.

No improvised commitments

Exact quotes, discounts and unit holds follow your authorisation rules.

Contact rules before launch

Define permissions, opt-outs and follow-up limits for each audience before the chatbot goes live.

People handle the exceptions

Negotiations and sensitive questions route to your team with the conversation attached.

Start with a focused pilot

One lead source.
A clear test of value.

Choose one channel, WhatsApp or your website chat, and one workflow. Agree the build cost, running costs and launch plan before work begins.

Scope my chatbot demo

What we agree and measure

01

Lead source, channel and expected volume

02

Response time and qualification completeness

03

Visits requested, confirmed and attended

04

Human follow-up time and cost per outcome

Before the chatbot joins presales

The questions
worth asking.

What does the real estate AI chatbot actually ask a buyer?

It opens on WhatsApp and asks for configuration, budget, location and preferred timeline, the same brief you can see captured in our property demos. A voice follow-up call qualifies further and confirms a site visit time where a calendar is connected.

Which CRMs does the chatbot connect to?

We scope the integration against your CRM, API access and required fields. That can include Sell.Do, LeadSquared, Salesforce or Zoho, with the buyer brief, conversation summary, lead status and assigned salesperson written across. A structured export can support a pilot where a live connection is not ready.

Which languages can the chatbot and voice follow-up use?

Try the English and Hindi voice demo and the French property walkthrough on this page. We confirm your required languages, tune pronunciation and test real buyer questions with your team before launch.

Does a live salesperson ever take over from the chatbot?

Yes. Pricing negotiations, discounts, unit holds and any question outside the approved answers are routed to your sales team with the buyer's context attached. The chatbot is built to hand off, not to close the deal alone.

Do we need the official WhatsApp Business API?

You can link your existing WhatsApp number through the connection flow. If you need the official WhatsApp Business API, talk to us about your setup before purchasing, since connection methods and requirements differ by channel.

Bring one lead source. Start there.

Your next buyer
shouldn’t sit in a chat queue.

Tell us where your leads message in and what happens next. We’ll scope the chatbot, the voice follow-up and the first pilot.

Request a demo

A short qualification form first. A discovery call if there’s a fit.