Joyalukkas · demo data · last 30 days. Every number below is a real conversation the agent handled inside WhatsApp, not a message blasted and forgotten.
Read it top to bottom. WhatsApp's 90% read rate is why the top of this funnel is so wide. The lift last month came from sending the festival broadcast the evening before, not the morning of.
| Campaign | Sent | Delivered | Read | Replies | Bookings | Conv. | Spend | Cost / booking |
|---|
Birthday is the workhorse. VIP costs a little more per booking, but each chat ends at the high-margin bridal counter, so the CEO reads that ₹110 differently.
| Owner | Campaign | Sent | Bookings | Conv. | Compliance | 8-week trend |
|---|
Four people ran the entire month from one inbox. Anjali's VIP list is small but converts hardest, and her compliance score never left 100.
One agent, four languages, no extra staff. It opens in Hindi and follows each customer into Tamil, English, or Malayalam mid-chat.
Every "not now" got a polite close and a saved preference, so the next festival message already knows what they like.
The part that keeps a jewellery brand's WhatsApp number in good standing. Opt-in, STOP, the 24-hour window, and template approval are enforced by the system, not left to a person to remember.
We design the campaign, the agent, and the offer, then hand you this dashboard. Live in 14 days.
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